Privacy Policy

• SPaV Inv., Ltd. (hereinafter referred to as "the Company") complies with privacy protection regulations under relevant laws, including the Personal Information Protection Act, and has established a privacy policy in accordance with relevant laws to protect user rights.

  • □ Purpose of Collection and Use of Personal Information
  • □ Items and Methods of Personal Information Collection
  • □ Retention and Usage Period of Collected Personal Information
  • □ Procedures and Methods for Destroying Personal Information
  • □ Provision and Sharing of Personal Information
  • □ Installation, Operation, and Rejection of Automatic Personal Information Collection Devices
  • □ User Rights and How to Exercise Them
  • □ Privacy Officer and Contact Information
  • □ Notice

• □ Purpose of Collection and Use of Personal Information

  The Company uses collected personal information for the following purposes:

  • 1. Service Contract Fulfillment and Payment Processing Content provision, product delivery or invoice sending, identity verification and purchases, payment processing, fee collection
  • 2. Member Management Identity verification for membership services, individual identification, prevention of unauthorized use by malicious users, verification of registration intent, limiting registration frequency, record keeping for dispute resolution, complaint handling, and notification delivery
  • 3. Marketing and Advertising Development and specialization of new services (products), analysis of access frequency, statistics on member service usage, delivery of promotional information such as events

• □ Items and Methods of Personal Information Collection

  [ Items of Personal Information Collection ]

  • 1. The following information is collected during initial membership registration for member identification and optimized service provision:
  • a. Individual Member Registration (Required): ID, password, name, email address, mobile phone number
  • b. Corporate Member Registration (Required): ID, password, company name, business registration number, contact person name, mobile phone number, email
  • 2. The following optional information may be additionally collected when updating personal information:
  • - Address, fax number, phone number, English name, English address
  • 3. The following personal information is collected for consultation services:
  • - (Required) Name, phone number, email
  • 4. The Company may use user location information with user consent in specific services.

  [ Collection Methods ]

  The Company collects personal information through website membership registration, consultation boards, prize event entries, information collection tools, and service applications/usage.

• □ Retention and Usage Period of Collected Personal Information

  Personal information is processed and retained only within the retention and usage period agreed upon at the time of collection from the information subject, and is never used for other purposes. However, the following information is retained for the specified periods for the following reasons:

  • 1. Information required to be preserved under relevant laws such as the Act on Consumer Protection in Electronic Commerce and the Protection of Communications Secrets Act
    • - Records on contracts or subscription withdrawals

      · Reason: Act on Consumer Protection in Electronic Commerce
      · Period: 5 years

    • - Records on payment and supply of goods

      · Reason: Act on Consumer Protection in Electronic Commerce
      · Period: 5 years

    • - Records on consumer complaints or dispute resolution

      · Reason: Act on Consumer Protection in Electronic Commerce
      · Period: 3 years

    • - Records on visits (service usage records, access logs, IP information)

      · Reason: Protection of Communications Secrets Act
      · Period: 3 months

  • 2. Information retained according to internal company policies
    • - Information collected during membership registration and service use

      · Reason: Prevention of damage from abnormal membership withdrawal
      · Period: 7 days after membership withdrawal request

    • - Information of users who have violated terms

      · Reason: Prevention of unauthorized use
      · Period: 1 year after membership withdrawal completion

• □ Procedures and Methods for Destroying Personal Information

  In principle, the Company destroys personal information without delay once the purpose of collection and use has been fulfilled or the retention and usage period has expired. The procedures and methods for destruction are as follows:

  • 1. Destruction Procedure

    Information entered by members for membership registration is stored for a certain period according to internal policies and relevant laws after the purpose has been fulfilled, and then destroyed.

  • 2. Destruction Method

    Personal information printed on paper is destroyed by shredding or incineration, and personal information stored in electronic file format is deleted using technical methods that prevent recovery.

• □ Provision and Sharing of Personal Information

  In principle, the Company uses members' personal information only for the purposes of collection and use, and does not disclose it to individuals or other companies/institutions. However, the following cases are exceptions:

  • 1. When the user has given prior consent
  • 2. When required by law or when requested by investigative agencies for investigation purposes in accordance with procedures and methods specified by law
  • 3. Use and provision of personal information in line with the purpose
    • - When government agencies request information to perform their duties under relevant laws
    • - When using member information for business communication
  • 4. In other cases where personal information needs to be provided to third parties, the Company may provide personal information to third parties through legitimate procedures such as obtaining user consent. The Company may provide personal information as follows when necessary for service fulfillment, subject to user consent through legitimate procedures:

    Recipient	Purpose	Information	Retention Period
    World Locker Co., Ltd.	Storage locker operation service provision, technical support and response	Name, phone number, images, payment information	Service provision period
    Smartro Co., Ltd.	Payment service provision, technical support and response	Payment-related information	Service provision period
    KT Telecop	KT Telecop security service provision, technical support and response	Images	Service provision period

• □ Installation, Operation, and Rejection of Automatic Personal Information Collection Devices

  The Company uses 'cookies' that store and retrieve member information and Google Analytics tools for log analysis to provide personalized and customized services to individual members.

  • 1. What are cookies?

    - Cookies are small data packets sent by servers operating websites to users' browsers and stored on members' hard drives.

  • 2. Purpose of cookies

    - Used to analyze access frequency and visit times of members and non-members, understand user preferences and interests, and utilize this information for service provision.

  • 3. Google Analytics Tool

    - Google Analytics is a web analysis service provided by Google Inc. (hereinafter "Google"). It is a web analytics tool that can be used to improve websites by analyzing interactions between users and websites.

  • 4. Purpose of Google Analytics Tool

    - Using Google Analytics cookies and identifiers to provide relevant advertising for Google Display Network and search advertising campaigns based on demographics, interest areas for potential customers, and remarketing lists.

  • 5. How to reject cookie and log analysis settings

    - Members have choices regarding cookie installation. Therefore, members can allow all cookies, verify each time cookies are saved, or reject all cookie storage through web browser options.

• □ User Rights and How to Exercise Them

  • Users can exercise their rights to view, modify, withdraw, and request suspension of processing of personal information, and the receiving and processing department is as follows:
    - Department: Customer Service Center
    - TEL. 031-922-5337
    - Address: Keep24, 401, 1576 Jungang-ro, Ilsanseo-gu, Goyang-si, Gyeonggi-do, Republic of Korea (Daehwa-dong, Taejin Plaza)
  
  [ Regarding membership registration for children under 14 ]
  The Company does not accept membership registration from children under 14 years of age.

• □ Privacy Officer and Contact Information

  The Company has appointed a Privacy Officer to protect members' personal information and handle complaints related to personal information. For inquiries regarding members' personal information, please contact the Privacy Officer or Privacy Manager below.

  Category	Privacy Officer
  Department	Service Operation/Management
  Name and Position	Director Shin-wook Kang
  Phone	031-922-5337
  Email	support@keep24.co.kr

  Members can report all privacy-related complaints arising from the use of the Company's services to the Privacy Officer or responsible department. For other privacy violation reports or consultations, please contact the following institutions:

  National Police Agency	Website	ecrm.police.go.kr
  	Phone	(No area code) 182
  Supreme Prosecutors' Office	Website	www.spo.go.kr
  	Phone	(No area code) 1301
  Personal Information Dispute Mediation Committee	Website	www.kopico.go.kr
  	Phone	1833-6972
  Personal Information Infringement Report Center	Website	privacy.kisa.or.kr
  	Phone	(No area code) 118

• □ Notice

  When there are additions, deletions, or modifications to the content due to changes in laws, policies, or security technology, we will notify you through the Company's website notice board 7 days before the implementation date of the changes. However, for changes that include unfavorable content for members, we will notify you 30 days before the implementation date.
  - Announcement date: December 01, 2024
  - Implementation date: December 08, 2024